Privacy Policy
Effective: 11/13/2026
Boost Opti is a Windows app that checks the health of a PC and applies fixes you choose. This policy explains what information leaves your PC, what we keep, and what your choices are.
Who we are. Boost Opti is provided by Chase Nielsen, United States ("we", "us"). We are responsible for the information described here (in legal terms, its controller). You can reach us at support@boostopti.com.
The short version
- The health check runs on your PC and its results stay on your PC. We do not receive them.
- There is no advertising, no analytics, no tracking and no crash reporting in the app.
- If you use the free version and never enter a licence key, the only thing the app sends us is a once-a-day question asking whether a newer version exists. The question says nothing about you or your PC, and you can switch it off in Settings.
- If you subscribe, the app also contacts our licence server to confirm your subscription and to tie it to your PC. That is the only information about you that we collect through the app, and it is listed in full below.
- Two features put the results of a check on a web page: a certificate and a care link. Neither does anything until you switch it on, and each is described below.
- We do not sell personal information, and we do not share it for advertising.
What stays on your PC
The app keeps its own records in your Windows user profile (%APPDATA%\Boost Opti): your settings, the results of your last check, a history of the changes it made so they can be undone, periodic lists of installed programs and startup items (for the "what changed" feature), and disk-space history (for trends). None of this is sent to us. Uninstalling the app and deleting that folder removes it.
If you export a health report, it is saved as a file where you choose. It contains your PC's name, its hardware and the check's findings. Who sees it is up to you.
Checking for a newer version
About once a day, the app asks our server whether a newer version of Boost Opti is available. It is the same question from every copy of the app: it contains no licence key, no hardware identifiers, no name and nothing about your PC or how you use it. Like any internet request, it reaches our server from your IP address. Our licence service uses the address only to limit abuse and does not record it for this request; our hosting provider may keep its own short-lived request logs, as any web host does. If a newer version exists, the app tells you. It does not download or install anything by itself.
You can switch this off in the app under Settings, Look for new versions. Checking by hand with the button beside it sends the same question once.
What is sent when you subscribe
When you buy. Payment is handled by Lemon Squeezy, our reseller and merchant of record. They collect your payment details, billing address and tax information under their own privacy policy, which is shown at checkout. We never see your card details. They pass us your email address, the name you gave, the order and subscription numbers, the product you bought, and your subscription's status and renewal or end dates.
When the app checks your licence (when you activate, and about every 12 hours while the app is running), it sends our licence server:
| What | Why |
|---|---|
| Your licence key | To find your subscription. |
| Four scrambled hardware identifiers, made from your Windows installation ID, motherboard ID, system drive serial number and processor ID | To recognise the same PC next time, so that a subscription works on the number of PCs it covers. The app scrambles these with a one-way function before sending. We never receive the serial numbers themselves. They are still stable identifiers for your PC, so we treat them as personal information. |
| The model names of your processor, graphics card, motherboard and system drive, the amount of memory, and your Windows edition and build | So that, if you contact support about which PC your subscription is on, we can tell your PCs apart. |
| Your PC's name (sent when you activate) | The same reason. If another PC tries to use your key, it is shown only a shortened form of the name. |
| The app's version | For support and compatibility. |
| Your IP address | It arrives with any internet request. We use it to limit abuse, and keep it in the activity record described below. |
The network test, when you run it, measures your connection by pinging your own router, 1.1.1.1 (Cloudflare) and 8.8.8.8 (Google), and by timing how long your own DNS server and those two take to look up www.microsoft.com. Those services see your IP address and that one lookup, as they would for any use of the internet. Nothing about the result is sent to us.
Nothing else. The app does not send us your files, file names, browsing history, list of installed programs, or anything you type other than your licence key. It does not send us the results of your checks either, unless you publish them yourself as described next.
If you publish a certificate or a care link
These are optional features for subscribers. Each one asks you first, in a Windows prompt, and sends nothing if you say no.
- A certificate puts the results of one check on a web page that cannot be edited afterwards, so that someone else (a buyer, a technician) can see them for themselves.
- A care link keeps a web page up to date with the result of this PC's latest check, for a person who looks after the PC. It is updated after every check, including the ones the app runs in the background, until you stop it.
What is sent. For each check the app ran: which check it was, how it came out, and its one-line summary (for example "C: is almost full: 96 GB free"). With that go the time of the check, the app's version, and your licence key and scrambled hardware identifiers, so that our server knows which subscription and which of its PCs is asking. For a care link, also the name you choose to give the PC. Not sent: your name, the PC's name, your files, or any detail beyond those one-line summaries.
What the page shows. Those results, a score worked out from them, and the model names of the PC's main parts and its Windows version, which we already hold from your subscription. It does not show your name, your email address, your licence key, the PC's name or its hardware identifiers.
Who can see it. Anyone who has the page's address. The address contains a long random code and is not listed anywhere or offered to search engines, but anyone you give it to can pass it on, so share it as you would share the results themselves.
How long it stays. A certificate is removed 30 days after you make it. A care link is removed when you stop it, when the PC is taken off your subscription, or 30 days after the PC last reported. You can remove either at any time in the app (the Remove button beside the certificate; Stop in Settings), and we will remove one for you if you ask.
Our activity record notes that a page was published and from which PC, with the IP address the request came from. It does not record what the page says.
What we use it for
| Purpose | Our legal ground, where the GDPR or UK GDPR applies |
|---|---|
| Providing the subscription you bought: confirming it is active, tying it to your PC, letting you move it | Performing our contract with you |
| Preventing a key from being shared or resold, stopping payment fraud, and blocking hardware used for either | Our legitimate interest in protecting the service |
| Publishing a certificate or a care link when you ask for one | Performing our contract with you; it happens only at your request, and you can withdraw it at any time by removing the page |
| Answering support requests | Performing our contract with you, and our legitimate interest in supporting customers |
| Keeping records the law requires | Legal obligation |
We do not use your information for advertising or profiling. A licence can be refused automatically, for example when it is already in use on another PC. If you think a refusal was wrong, contact us and a person will look at it.
How long we keep it
| Information | Kept for |
|---|---|
| The activity record: each activation, move, refusal and administrative action, with the IP address it came from | 180 days, then deleted automatically |
| A PC's record on your subscription | Its IP address is erased 180 days after that PC last checked in. The whole record is deleted after one year without a check-in, or at once when you remove the PC, move the subscription, or we reset it for you |
| Your licence record: email, name, order and subscription numbers, status | While your subscription is active and for up to 24 months after it ends, then deleted. You can ask us to delete it sooner |
| A certificate you published | 30 days, or until you remove it |
| A care link you switched on | Until you stop it, the PC leaves your subscription, or 30 days after the PC last reported |
| A block on hardware used for fraud or abuse: the scrambled identifiers only | Until the block is lifted |
Lemon Squeezy keeps purchase and tax records for as long as their own legal obligations require.
Who else handles it
- Lemon Squeezy, for payments, invoices, tax and subscription management, as described above.
- Our hosting provider, which runs the server our licence service is on. It stores the information on our behalf and only on our instructions.
We do not give your information to anyone else, except where the law requires it or where it is needed to establish or defend a legal claim.
Where it is stored. Our licence server may be in a different country from yours. Where information about people in the European Economic Area, the United Kingdom or Switzerland is stored or handled outside those places, we rely on the safeguards the law provides for such transfers, such as the standard contractual clauses offered by our hosting provider.
Security
Licence keys are stored only in scrambled (hashed) form. Hardware identifiers reach us already scrambled. Connections to the licence server are encrypted. Access to customer records is limited to the people who run the service. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.
Your choices and rights
- Remove a PC. In the app, choose Plan, then Remove from this PC. That deletes the PC's record from your subscription, and takes down any certificate or care link that PC published.
- Cancel. Use Manage subscription in the app, or the link in your receipt.
- See, correct or delete your information. Email support@boostopti.com from the address you bought with. We can send you what we hold, correct it, or erase your licence record and everything attached to it. Erasing it ends the subscription's use in the app, so cancel the subscription as well to avoid being charged again.
- Other rights. Depending on where you live, you may also have the right to object to or restrict certain uses, to receive your information in a portable form, and to complain to your data protection authority.
- California residents. We do not sell or share personal information as those terms are defined by California law, and we will not treat you differently for exercising your rights.
We reply to requests within one month.
Children
Boost Opti is not directed at children. Subscriptions may only be bought by adults, and we do not knowingly collect information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
If we change what the app collects or how we use it, we will update this page and its date before the change takes effect, and describe the change in the app's release notes.
Contact
Chase Nielsen, United States. Email: support@boostopti.com.